Secure Payments

SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral.

SiteLock is the leader in Business Website Security Services. Our web site is scanned daily and protected against mal ware by SiteLock.

PayPal Holdings, Inc. is an American company operating a worldwide online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods like cheques and money orders. PayPal’s website is secure and encrypted. As long as you have a secure connection to the legitimate PayPal site, any information you exchange is hidden from prying eyes. PayPal uses industry-standard security features that you’d expect from any large financial institution, and the company even offers financial rewards to “white hat” hackers who discover vulnerabilities. It could get hacked, but it’d be tough.

The PayPal Buyer Protection Policy states that the customer may file a buyer complaint if he or she did not receive an item or if the item he or she purchased was significantly not as described. The customer can open a dispute within 180 days (for registered UK residents 180 days, changed 14 June 2014) from the date of payment and escalate it to a claim within 20 days from opening the dispute. Check Paypal's web site for further information on their security policy: https://www.paypal.com/us/webapps/mpp/paypal-safety-and-security

Shipments

Your pack shipment

Packages are generally dispatched as soon as possible after receipt of payment and are shipped via DHL / Deutsche Post with tracking and drop-off with or without signature.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.